When printing with Account Track/User Authentication enabled, the print job does not print out.ĬAUSE: Incorrect printer driver settings. I forgot to make a note on FW version, can someone help me with this situation? is there some setting at "software switch setting" that i must turn on? I did that because my c224e is 2nd hand machine, so i guess there's a wrong setting on the owner before me.Īnd the problem seem to get bigger.now printing is ok, but the web connection on web browser is blank, when i try to use "user authentification" again after i choose MFP on.then press OK, the machine is hang.then restart, the user authentification still off., when i try to make a user in one touch registration and choose FTP, there's a note pop up says "The specified operation cannot be performed due to the operation of another ease wait" So i think there was a problem on network setting, then i try to initial on service mode, i choose "clear all data" so that machine can comeback on factory default setting. as usual i turn on user authentification ON MFP, then on "print without authentification" i choose "Full collor/black" so anyone can print.account track off.then after creating a user the print not work at all, it does send a data, blue dot lamp under the panel is blinking twice.and that's it nothing happen, when i set off on user authentification, the print comming back to normal. for the records, i've done many time using this "user authentification on many KM machines, and doesn't have a problem before. Problem occurs when my client try to use "user authentification" for their empolyee.
I've C224e at my customer, at first it doesn't have a problem, work's fine, can print(using KM universal Driver V.3.00) and scan via FTP (i use FTP utility), web connection seems ok.
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